We respect the privacy of our customers and visitors. Therefore, protecting your privacy is extremely important to us. You can be sure that your data will be processed in a transparent and honest manner, and we will do our best to accurately and responsibly process your data.
Most of the personal data we use is necessary to complete your order. In some cases, we also use your data for marketing purposes.
1. Personal Data Processing
We process your personal data to the extent necessary for the functioning of the website and for the implementation of our activities. We do this, for example, when ordering online on our website. We only collect personal data that you provide to us.
We use your personal data for the following purposes:
fulfillment of orders according to agreements with you
conducting marketing campaigns
market analysis and research
compliance with legal obligations
posting comments or reviews
our protection and anti-fraud.
Based on the law, we can process your personal data because:
The processing of most of the personal data we use is necessary to provide services and to fulfill our agreement with you.
the use of certain data is necessary to fulfill a legal obligation for us, for example, to fulfill tax obligations;
use is necessary for statistical surveys and analysis, registration procedures and security;
You give permission to use your data.
2. Protection Rules of Personal Data
The security of your personal data is our top priority. We take appropriate technical and organizational measures to protect your personal data from loss or against any form of illegal processing. To protect your personal data, we use SSL, that is, a secure level of communication through your Internet browser. You can recognize this by the lock symbol displayed by your browser using an SSL connection.
“Y-Track Consulting” collects, processes and uses personal data, based on the permission that you gave us when you visited our website, within the framework of applicable data protection laws for the purposes provided by law.
Your personal information will be stored and used by us for the most convenient visit to our website and only after you grant permission.
In addition, personal data and technical information is stored and used by us to the extent necessary to prevent abuse or other illegal activities on our website. For example, to ensure data security in case of problems in the provision of IT services or in the event of criminal prosecution.
Finally, your data is stored and used to the extent that we are legally obliged to do this, for example, on the basis of governmental or judicial rules, as well as taking into account rights and requirements and, if necessary, in the context of legal proceedings.
You have the right to know what data we process about you, so we have prepared the procedure for using cookies, which can be seen in these Terms in the public domain on the Company's website.
If you want to know what personal data “Y-Track Consulting” has available or processes, or if you want this data to be changed or deleted, you can request this information online by writing a request on our website. Also, indicate the reason for your request and add a copy of your identity document. If your request does not meet these requirements, it will not be processed.
The following documents are accepted as proof of identification:
“Y-Track Consulting” will provide a response within a month after receiving your written request. In some cases, we have the right to respond to your request within 3 months. For example, if the request is very complex and requires detailed consideration.
3. Data Retention Period
We do not process and store your personal data longer than is necessary for the purpose for which we received it, or if we are required by law to do so.
Your personal data may be deleted at any time when you consider it necessary to do this on the basis of your written request, if the execution of the order or other obligations under the law will not prevent their deletion.
5. Registering and Ordering Information
Contact information for email communications is required to answer your questions.
On our website we request your personal data. Processing in this case is necessary to fulfill orders and agreements. When ordering, depending on the specific case, we need certain data (for example, name, email address for the provision of services and invoices). This is data that we must store in accordance with legal or other obligations. In addition, we need your details to ensure that the services you ordered are provided.
We may also store your data if processing is necessary to comply with a legal obligation or in the case of legitimate interests. For example, if it is necessary for litigation, prosecution of abusive or other illegal actions, to ensure the protection of data from attacks on our IT systems. This can also be done on the basis of orders of state bodies or courts, since we are legally obliged to do this, as well as to protect our rights and interests and provide legal protection on our part.
6. Access to Personal Data
Access to your personal data is available only to Y-Track Consulting employees and only if it is necessary to carry out their tasks. If we disclose your information to third parties, this only happens if necessary, and provided that you are informed. For example, when using the online order form to fulfill our agreement with you or to protect your legitimate interests. We never provide data more than necessary. Access to personal data by third parties occurs in the following situations.
1. Use in technical cooperation, for example, when filling out an online order form, visiting our website, and paying for services.
2. We must transfer your data to third parties or government agencies in accordance with certain laws, for example, if we are legally required to do so on the instructions of the authorities or the judiciary.
When transferring your personal data, we guarantee that we make every effort to maintain the security of your personal data.
7. Rights of the Client on Personal Data:
a. Right of access
b. Right to rectification
c. The right to restrict processing
d. Right to delete
e. The right to information about their use.
f. The right to object to the use of your data.
If you want to know what personal data is used, if you want to change the data or delete it or use one of your other rights, you can use the online form in the “Contacts” section of the “Y-Track Consulting” website and make such a request . We will fulfill your request if we have no convincing and legitimate interests not to do this and if they do not outweigh your interest in privacy. Also, we may refuse to fulfill the above requests if they are made unreasonably. For your own protection, we reserve the right to request additional information for a request that is necessary to confirm your identity, and if identification is not possible, the processing of your request is rejected.
If you do not want to transfer the use of your personal data to third parties, you can independently turn off it on the Y-Track Consulting website. To do this, use the "Do Not Sell My Personal Information" link at the bottom of the web site.
8. Complaints for the Use of Personal Data
If you have a complaint about the use of your personal data, “Y-Track Consulting”, you can contact us by e-mail or by filling out an online form on the website. You also have the right to file a complaint with the Netherlands Data Protection Authority.