Privacy policy

1. Who We Are (Data Controller)

Y-Track Consulting is the data controller for all personal data collected through our Website.

Address:

P.J.H. Cuypersplein 3-6

1222 NC Hilversum

The Netherlands

 

Tel: +31 62 168 13 32

E-mail: info@ytrack.net

Website: www.ytrack.net

 

If you have questions about this Privacy Policy, please contact us at the email above.

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2. Personal Data We Collect

We only collect personal data that you voluntarily provide or that is technically necessary for the functioning of the Website.

2.1. Data Submitted via the Contact Form

When you submit a form inquiry, we may collect:

• Your name

• Email address

• Phone number (optional)

• Message content

• Any additional information you choose to provide

This information is stored securely in Wix CRM (Wix Dashboard) and used solely to respond to your inquiry.

2.2. Automatically Collected Data (Essential Technical Data Only)

When you visit our Website, Wix automatically collects minimal technical information necessary for Website functionality, such as:

• IP address (anonymized or truncated where technically possible)

• Browser type

• Device type

• Operating system

• Date/time of access

• Basic session information

This data is functional and necessary for security, spam protection, load balancing, and performance.

2.3. No Sensitive Data

We do not collect or process any special categories of personal data (Art. 9 GDPR), such as health data, ethnicity, religion, political opinions, or biometrics.

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3. Legal Bases for Processing

We process personal data under the following GDPR legal bases:

3.1. Consent — Art. 6(1)(a)

For data you provide voluntarily via the contact form.

3.2. Legitimate Interests — Art. 6(1)(f)

For:

• ensuring technical functionality and security of the Website,

• preventing fraud or misuse,

• maintaining system performance through Wix infrastructure.

We ensure these interests do not override your rights.

3.3. Contractual Necessity — Art. 6(1)(b)

If you request services or information, processing your data is necessary to respond.

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4. How We Use Your Personal Data

We use your personal data only for the following purposes:

• To respond to your inquiries submitted through the contact form

• To provide clarification, proposals, or follow-ups

• To maintain the security and stability of the Website

• To improve general functionality and user experience

• For internal record keeping and business administration

• To comply with Dutch or EU legal obligations (if applicable)

We do not use your data for:

• advertising

• profiling

• retargeting

• automated decision-making

 

5. Cookies and Tracking Technologies

Our Website uses only essential and functional cookies through Wix to ensure operational integrity.
We do not currently use advertising cookies or third-party tracking tools.

For more details, please read our Cookie Policy.

 

6. How We Share Your Data

We only share your data with service providers that are necessary for website functionality and business operations.

6.1. Wix.com Ltd. (Website Platform & Hosting)

Wix acts as a Data Processor under GDPR.
Wix may process your personal data only according to our instructions and solely for:

• website hosting

• form storage (CRM)

• infrastructure and security

• system functionality

Wix servers may be located within the EU or other jurisdictions that comply with GDPR through recognized safeguards (e.g., Standard Contractual Clauses).

6.2. Google Search Console

Used only to monitor website performance and may process aggregated, non-identifiable data.

6.3. Legal Requirements

We may disclose data when required by Dutch or EU law or in response to lawful government requests.

We do not share your data with advertisers, brokers, or external partners.

 

7. Data Storage & Deletion

We store your personal data only for as long as necessary for the purposes described in this Policy.

7.1. Contact Form Data

• Stored in Wix CRM

• retained only as long as necessary for the purpose for which it was collected

• Deleted upon request

7.2. Technical and Functional Data

• Automatically deleted within standard Wix retention periods

• Never used for profiling or marketing

If you want your data removed sooner, you may request deletion at any time.

 

8. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data, including:

• encrypted SSL connection

• secure hosting through Wix

• access control

• firewalls and anti-malware systems

• regular monitoring for unauthorized access

While no system is 100% secure, we follow industry best practices and Dutch GDPR guidelines to protect your data.

 

9. International Data Transfers

If data is processed outside the EU/EEA by Wix, it is protected through:

• EU Standard Contractual Clauses (SCCs)

• Wix GDPR compliance framework

No other third-country transfers take place.

 

10. Your Rights Under GDPR

As a resident of the EU (including the Netherlands), you have the following rights:

• Right to access your personal data

• Right to rectification (correction)

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

• Right to lodge a complaint with the Dutch DPA:

Autoriteit Persoonsgegevens (AP)
https://autoriteitpersoonsgegevens.nl

To exercise your rights, please contact us using the email in Section 1.

 

11. Third-Party Websites

Our Website does not link to social media or external platforms that track personal data.
If future features include external links, this Policy will be updated.

 

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect:

• changes in law,

• changes in technology,

• updates to Wix infrastructure,

• changes in our internal processes.

The most recent version will always be published on our Website.

 

13. Contact Us

For questions or requests regarding this Privacy Policy or your data rights, please contact:

 

Y-Track Consulting

E-mail: info@ytrack.net

Website: www.ytrack.net